Build a Stronger, Smarter Business with Managed Infrastructure Support
From servers to storage, our team manages the systems that power your business, ensuring reliability, compliance, and performance every day.
How Do We Do It?
We combine great tech, great people, and great processes to build something that lasts. Discover what that looks like.
Infrastructure Monitoring
Round-the-clock checks and response.
We monitor servers, network devices, backup systems and core services, apply configuration updates and act on alerts to maintain availability.
Patch and Configuration
Scheduled updates with expert change control.
We plan and apply OS, firmware and configuration patches for servers, switches and firewalls, reducing risk without interrupting operations.
Backup & Recovery
Be ready for anything, from hardware failure to ransomware.
We oversee backup jobs and retention, test restores when required, and escalate issues so data can be recovered quickly when it matters.
Cloud & Datacentre Support
Expert management across hybrid estates.
We administer Azure and data centre platforms, tuning performance and availability, with onsite infrastructure support included when required.
At Lyon Tech, we believe in proactive care, so your systems are always two steps ahead of problems.”
Our Work In Numbers
We don’t just talk the talk
382
servers managed (cloud and on-prem)
3.4
%
of infrastructure patch delay beyond SLA YTD (2025)
99.99
%
average uptime (~52 minutes downtime/year)
46
m
average issue resolution time
Infrastructure-Only Focus - Seamless Handoff from In-House Teams
Cloud & On-Prem Expertise - Hybrid Environments Fully Supported
24/7 Monitoring & Response - We Catch Issues Before They Impact Ops
Proactive Maintenance - Patching, Optimisation & Resource Management
Direct Access to Infrastructure Specialists - No Tier 1 Gatekeeping
Security-First Approach - Best Practices Baked into Every Action
Detailed Reporting & Strategic Guidance - More Than Just Uptime
Traditional IT Service Provider
What our clients have to say about us
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Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
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Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
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Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
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Pedro Valero
Kind, quick and professional service from Lyon Tech.
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Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
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Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
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Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Embed infrastructure that powers growth, not problems.
Let’s keep your systems running smoothly, securely, and with zero surprises.
FAQ
What types of endpoints do you support; and does it include mobile or BYOD devices?
Yes; we support laptops, desktops, mobile devices, tablets, and even BYOD (bring your own device) setups. Our solutions include security policies, patching, and monitoring tailored to your device environment and user base.
How do you manage software updates and patching across devices without disrupting teams?
We use scheduled, automated patching with built-in rollback procedures, and always coordinate updates to minimise disruption; especially for remote or high-priority teams.
Can you help us secure endpoints across different locations and networks (e.g. hybrid workforces)?
Absolutely. We manage and secure devices no matter where they're used, whether in-office, remote, or roaming, with endpoint protection, monitoring, and remote remediation capabilities.
How much internal resource will we need to maintain once you take over endpoint support?
Very little. Our goal is to remove the day-to-day management burden from your internal team. We provide proactive monitoring, fast response to user issues, and clear reporting, so your team can focus elsewhere.
How do you ensure visibility and control across hundreds (or thousands) of devices?
We deploy a centralised management platform that gives us real-time insight into endpoint health, security status, and performance. You’ll also receive reporting and alerting so you’re never in the dark.
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