Managed Endpoint Support That Keeps Users Productive
From desktops to laptops, our endpoint service delivers reliable support to every user, so small teams and satellite offices stay connected and productive.
How Do We Do It?
We combine great tech, great people, and great processes to build something that lasts. Discover what that looks like.
Unlimited Remote Support
Complete coverage for your desktops and laptops.
We provide full working-hours remote assistance for desktops, laptops, and peripherals, with accredited staff resolving user issues quickly.
Endpoint Troubleshooting
Fix issues before they escalate.
We deliver resolution of hardware and software issues at device level, ensuring users remain productive with minimal disruption.
Flexible Onsite Option
Support when you need it.
Onsite visits available on a per-incident basis, providing added help for local issues without a long-term commitment.
Scoped for Endpoints
No infrastructure required.
Service focused exclusively on user devices, separate from cloud platforms or server support, keeping the scope lean and cost-effective.
Our goal is to make endpoint management invisible to your team, but invaluable to your business.”
Our Work In Numbers
We don’t just talk the talk
5
K+
Endpoints actively managed daily
6
m
Average response time
99.8
%
system uptime
98.5
%
patch compliance
Dedicated Engineering Team - No Shared Resource Pools
Onsite & Remote Support Included - No Hidden Costs
Fast Response SLAs - Designed for High-Performance Teams
Full Device Lifecycle Coverage - Provisioning to Retirement
Platform Agnostic - Windows, macOS & Specialist Setups Supported
End-User Focused - Fast Fixes with Minimal Disruption
Proactive Health Checks - Not Just Reactive Break-Fix
Traditional IT Service Provider
What our clients have to say about us
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Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
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Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
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Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
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Pedro Valero
Kind, quick and professional service from Lyon Tech.
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Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
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Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
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Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Every device is a doorway: make sure it’s locked, updated, and ready to perform.
Get peace of mind with managed endpoint support that keeps your people secure and productive.
FAQ
What types of endpoints do you support; and does it include mobile or BYOD devices?
Yes; we support laptops, desktops, mobile devices, tablets, and even BYOD (bring your own device) setups. Our solutions include security policies, patching, and monitoring tailored to your device environment and user base.
How do you manage software updates and patching across devices without disrupting teams?
We use scheduled, automated patching with built-in rollback procedures, and always coordinate updates to minimise disruption; especially for remote or high-priority teams.
Can you help us secure endpoints across different locations and networks (e.g. hybrid workforces)?
Absolutely. We manage and secure devices no matter where they're used, whether in-office, remote, or roaming, with endpoint protection, monitoring, and remote remediation capabilities.
How much internal resource will we need to maintain once you take over endpoint support?
Very little. Our goal is to remove the day-to-day management burden from your internal team. We provide proactive monitoring, fast response to user issues, and clear reporting, so your team can focus elsewhere.
How do you ensure visibility and control across hundreds (or thousands) of devices?
We deploy a centralised management platform that gives us real-time insight into endpoint health, security status, and performance. You’ll also receive reporting and alerting so you’re never in the dark.
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