Service Terms
Standard Trial Terms
This document sets out the Standard Trial Terms of Lyon networks and services.
Acceptable Usage Policy
This document sets out the Acceptable Usage Policy of Lyon networks and services.
Privacy Policy
This document sets out the Privacy Policy of Lyon Tech networks and services.
Master Services Agreement
This document is the Master Services Agreement (also known as General Terms) of Lyon Managed Services Limited.
Managed Services Terms
Schedule to MSA - Managed Services Terms
Device as a Service Terms
Schedule to MSA - Device as a Service Terms
NCE Subscription Services Terms
Schedule to MSA - NCE Subscription Services Terms
Telephony and Internet Services Terms
Schedule to MSA - Telephony and Internet Services Terms
Professional Services Terms
Schedule to MSA - Professional Services Terms
Supply of Goods Terms
Schedule to MSA - Supply of Goods Terms
Service Level Agreement
Updated On: 28/01/2022 - The document outlines our latest and up to date set of service level agreements which are delivered against each of the services the business offers.