Who we help

IT Support for Marketing & Advertising Agencies

From high-performance design workstations to secure cloud collaboration and reliable remote working, we build technology environments that support how modern agencies actually operate.

‍Focus on the creative work. We’ll take care of the technology behind it.

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How we help

Lyon supports London’s creative agencies with IT systems designed for performance, reliability, and secure collaboration.

Performance Optimisation

High-Speed Systems For Demanding Creative Workloads

Creative teams rely on powerful systems to handle large design files, video editing, and demanding software. We configure and manage high-performance workstations, networks and cloud environments designed for tools like Adobe Creative Cloud, motion graphics, and large media libraries.
Secure Collaboration

Seamless Access To Project Files Anywhere

Modern agencies collaborate across offices, homes and client locations. We enable secure cloud collaboration and remote access so teams can work on campaign assets, creative files and shared projects from anywhere.
Illustration of two people sitting at a table facing each other, one typing on a laptop while the other gestures with a megaphone.
Cybersecurity & Data Protection

Protecting Client Data And Creative Assets

Campaign assets, client data and intellectual property are valuable. We implement layered cybersecurity, secure backups and disaster recovery to protect your agency while keeping workflows simple and efficient.
Proactive Managed Support

Always-On IT That Prevents Problems

We monitor, maintain and optimise your infrastructure around the clock, resolving issues before they impact deadlines, productivity or client delivery.
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Our Work In Numbers

We don’t just talk the talk

6
+
Average client retention (years)
4.9
/5
Customer satidfaction (smileback)
89
%
Resolutions SLA met
98
%
Response SLA met
Chat with us
Sector-Specific IT Strategy, Not Generic Support
Specialist Teams That Understand Creative Workflows & Tools
Dedicated Engineers - No Call Centres or Ticket Roulette
Truly Unlimited Support - Remote and Onsite
Fast, Human Support - No Scripts, No Delays
Automation-Driven Device & User Management
Always-On Monitoring with Real-Time Remediation
Traditional IT Service Provider

What our clients have to say about us

Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.
Luca Villa
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Federico Pruneti
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Nina Roscoe
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Pedro Valero
Kind, quick and professional service from Lyon Tech.
Tiffany Angell
David was very prompt and resolved my work laptop issue perfectly.
Jonathan Crossley
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jasvir Mehat
Great people, great team! Clear and concise in their delivery.

Power Your Next Campaign With Reliable IT

While your team builds brands and launches campaigns, we’ll provide the secure, high-performance IT environment that keeps everything running smoothly.
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FAQ

Why should marketing, PR, and advertising agencies use IT support?

Marketing, PR, and advertising agencies can benefit hugely from IT support designed to manage their technology-driven workflows efficiently. The right IT support provider can ensure the smooth operation of critical tools like CRM platforms, design software, and analytics systems while safeguarding sensitive client data with robust cybersecurity measures. By providing proactive maintenance, 24/7 troubleshooting on request, and scalable cloud solutions, IT support helps agencies enhance their productivity, and focus on delivering creative and impactful campaigns.

Do you have any questions?

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