Threat Detection and Response for a Creative Agency

This long-established creative agency is known for producing high-impact visual content and campaign strategy for clients across multiple industries. With teams based across several regions and a growing international presence, they deliver complex, high-value work that often involves sensitive data and fast-moving deadlines.

As a result, they operate in a high-risk, high-stakes environment, where protecting intellectual property and meeting compliance standards is essential. Whether competing for tenders or maintaining Cyber Essentials certification, security has become a strategic concern for the agency’s leadership.

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Industry: Creative Media‍

Organisation Size: 120+ endpoints, 8 physical servers‍

Service Areas: Threat Detection and Response, Endpoint Security, Compliance Support

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As the agency expanded, with teams working remotely and frequent international travel., their existing antivirus setup simply couldn’t keep up. It lacked real-time visibility, proactive protection, and any meaningful threat intelligence.

With over 120 endpoints and multiple physical servers in play, the internal IT team was effectively flying blind. They had no central oversight across devices, and no way to trace security incidents as they happened.

Leadership was also under pressure. Senior team members were increasingly being targeted by phishing and impersonation attempts... and without forensic tools in place, there was little clarity around how or where attacks were landing.

Security wasn’t just an operational issue either. To meet Cyber Essentials and bid tender requirements, the agency needed a solution that could deliver clear reporting, compliance evidence, and fast, effective response, all without overwhelming their lean internal team.

We moved quickly to scope, deploy, and optimise a modern threat detection and response framework that could deliver clarity, speed, and control across the agency’s growing estate of endpoints and servers.

Within one week, the team had a fully integrated solution in place:

• With the new stack, the IT team gained the tools to not only detect and contain threats, but understand them in context, respond faster, and demonstrate control.
• Rolled out a next-generation endpoint protection platform across all endpoints and physical servers, replacing outdated antivirus tools.
• Enabled behaviour-based threat detection and sandboxing, blocking advanced threats before they could execute.
• Implemented Extended Detection and Response (XDR) to correlate suspicious activity across users, devices, and infrastructure. surfacing threats that would otherwise go unnoticed.
• Built custom alerting and reporting dashboards to support compliance audits, internal governance, and insurer requirements.
• Ensured central visibility and real-time response capabilities across a dispersed, hybrid workforce.

With the new stack, the IT team gained the tools to not only detect and contain threats, but understand them in context, respond faster, and demonstrate control.

Security improvements were immediate and measurable. In the first month alone, the new system blocked over a dozen high-risk threats, including phishing payloads specifically targeting directors and malicious processes attempting to run on endpoint devices.

With network-wide visibility in place, the internal IT team can now trace incidents from root cause to resolution. Suspicious activity is surfaced early, automatically correlated across endpoints, users, and infrastructure, and responded to fast.

The agency also now has full access to reporting dashboards that track device health, user activity, and compliance posture, providing the transparency needed for board-level oversight, audits, and insurance renewals.

Importantly, all users, whether in the office, at home, or travelling, are protected by the same set of policies and response tools. That means fewer blind spots, less manual firefighting, and far more confidence in the agency’s ability to manage modern cyber risks.