Case Study

Threat Detection and Response for a Creative Agency

Published :  

Jul 22, 2025

About the Business

Our client is a long-established creative agency specialising in visual content and campaign development. With teams based across multiple regions and a growing international presence, they deliver complex, high value projects for clients across various industries. As a result, they operate in a high risk environment with a constant need to protect sensitive assets and maintain compliance with Cyber Essentials, insurance standards and bid tender requirements.

Industry: Creative Media

Organisation Size: 120+ endpoints, 8 physical servers

Service Areas: Threat Detection and Response, Endpoint Security, Compliance Support

Challenge

The business had previously relied on legacy antivirus tools which lacked visibility and proactive detection. As hybrid working and international travel increased, it became difficult to manage threat exposure and respond to security events in real time. Directors were regularly targeted by phishing and impersonation attacks, and the internal IT team had little oversight across a dispersed endpoint estate.

In order to meet compliance standards and secure project tenders, the client required a modernised approach to endpoint protection that provided clear reporting, central visibility and effective threat response across all users and devices.

Solution
  • Scoped and deployed a comprehensive detection and response suite across all endpoints and servers within one week
  • Implemented next generation endpoint protection as the foundation
  • Added behaviour based threat detection and sandboxing to block advanced threats before execution
  • Enabled extended detection and response across the network to correlate activity between users, endpoints and servers
  • Configured alerting and reporting dashboards to meet compliance and internal governance requirements
Outcome

The new system provided immediate gains in visibility and security posture. Within the first month, over 13 high-risk threats were blocked, including malicious processes and targeted phishing payloads aimed at senior staff.

With cross-network threat mapping and forensic visibility in place, the IT team is now able to trace incidents from origin to resolution and respond effectively. Reporting dashboards ensure clear oversight of device health, user activity and compliance status, supporting both internal reviews and external audits.

All users, regardless of location, now benefit from consistent and policy driven protection, giving leadership renewed confidence in the organisation’s ability to manage and respond to modern threats.

Services Taken:
Threat Detection and Response, Managed Services (Endpoint Security)

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