Case Study

From Vulnerabilities to Vigilance: How Lyon Tech Helped Clients Fortify Security & Streamline Operations

Published :  

Sep 9, 2025

About the Business

This London based architects' firm is a mid-sized architecture firm based in London, known for blending contemporary design with sustainable practices. With 70 employees, the firm works on large-scale urban regeneration projects and collaborates daily with contractors, clients, and creative partners. Like many in the architecture sector, they rely heavily on cloud-based design tools, file sharing, and remote collaboration platforms to deliver projects efficiently.

Challenge

The client wanted to expand its project portfolio, its digital footprint grew rapidly. However, with innovation came exposure. The firm’s IT environment faced several challenges:

  • Outdated software and inconsistent patching cycles created hidden vulnerabilities.
  • Employees lacked cyber-awareness, leaving the firm open to phishing and social engineering attacks.
  • Compliance pressures from clients in government and commercial real estate required stronger security controls and proof of resilience.

The leadership team realised that while they had cybersecurity tools in place, they lacked a cohesive, adaptive strategy to protect sensitive project data and maintain stakeholder confidence.

Solution

The client partnered with Lyon Tech’s Managed Services team to strengthen security and streamline IT operations. Together, they implemented a tailored multi-layered service stack built around three pillars:

1. Vulnerability Scanning & Reporting

Lyon Tech introduced advanced scanning across the firm’s network, design applications, and collaboration platforms. Regular reporting cycles identified risks, prioritised remediation, and provided verification once issues were resolved.

Impact: A smaller attack surface, better compliance readiness, and greater trust with high-value clients.

2. App Deployment Service

To eliminate risks from outdated software, Lyon Tech deployed a centralised management system for updates and patches. This ensured all architects and project teams worked with the latest versions of CAD, BIM, and productivity tools.

Impact: Stronger security, fewer technical disruptions, and smoother collaboration across teams and partners.

3. Cyber Awareness & Phishing Simulations

Recognising the human element, Lyon Tech ran tailored training and phishing simulations. Employees learned how to recognise suspicious emails, safeguard sensitive project files, and report incidents quickly.

Impact: Reduced phishing susceptibility, stronger employee vigilance, and a culture of cyber responsibility

Outcome

Within months, the client transitioned from a reactive IT posture to a proactive, security-first strategy. The firm achieved measurable improvements:

  • Compliance documentation became audit-ready, supporting bids for government and commercial projects.
  • Project delivery ran more smoothly with fewer IT-related delays.
  • Employee engagement in security rose significantly, turning staff into active defenders.

By safeguarding its systems, people, and processes, not only reduced its exposure to cyber threats but also strengthened its reputation with clients who value secure, resilient partners.

Services Taken:
Vulnerability Scanning & Reporting, Cyber Awareness & Phishing Simulations

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