Case Study

From Lag to Lightning: How a London Architectural Firm Transformed Productivity with Lyon Tech’s Network Management

Published :  

Sep 9, 2025

About the Business

Based in the heart of London, this award-winning architectural practice specialises in innovative, sustainable design for commercial and residential projects. With a reputation for blending creativity with precision, the firm delivers landmark buildings and transformative spaces. Its team of architects and designers rely heavily on advanced digital tools to bring bold concepts to life.

Challenge

A prestigious architectural practice in London had been experiencing persistent network slowdowns that disrupted critical workflows. Their design teams often worked with large 3D models and collaborative CAD files stored in shared environments. However, the sluggish network meant:

  • Slow file transfers between design teams, delaying project milestones.
  • Unreliable connectivity during client presentations, eroding confidence.
  • Extended downtime during patching and updates, interrupting creative work.

The firm needed a solution that could ensure seamless collaboration, maintain uptime, and deliver a network infrastructure capable of supporting their demanding digital workloads.

Solution

The architectural practice partnered with Lyon Tech Managed Services to implement a comprehensive Network Management and Monitoring strategy. Lyon Tech deployed its managed service framework to proactively address performance bottlenecks and strengthen network resilience.

Key enhancements included:

  • Real-time network monitoring – Lyon Tech’s 24/7 monitoring identified and resolved anomalies before they escalated into outages.
  • Intelligent patch management – Automated, scheduled patching across servers, endpoints, and network devices reduced downtime and eliminated security blind spots.
  • Optimised bandwidth allocation – Traffic was rebalanced to prioritise CAD and BIM file transfers, ensuring design teams had uninterrupted access to critical resources.
  • Proactive reporting – Regular performance reports gave the firm complete visibility into their network health, enabling data-driven IT planning.
  • After-hours updates – Firmware and software updates were performed outside of working hours, minimising disruption to creative workflows.

Outcome

Within weeks, the architectural practice reported a dramatic improvement in productivity and collaboration.

  • 30% faster file transfers accelerated design workflows and reduced project turnaround times.
  • Zero unplanned downtime in the first three months post-implementation.
  • Seamless collaboration between in-office and remote architects, enabling teams to deliver client projects more efficiently.
  • Peace of mind knowing network vulnerabilities were being patched and monitored proactively.

Future-Ready IT with Lyon Tech

For this London architectural firm, Lyon Tech’s Managed Services didn’t just fix a slow network, it transformed the way their teams collaborated. With resilient, monitored, and future-proofed infrastructure, the firm can now focus on what it does best: designing the skyline of tomorrow.

Services Taken:
Network and Patch management

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